Effective Date: 10-Apr-2026
1. PURPOSE
The purpose of this policy is to define the terms for accessing the website and its services. This policy establishes the rights and responsibilities of visitors and the Atorus to ensure proper, lawful, and secure use of the platform.
2. SCOPE
This policy is applicable to all individuals who access, browse, or use the website and its services. By accessing or using the website, users agree to comply with the terms and conditions outlined in this policy.
3. REFERENCES
Not Applicable
4. DEFINITIONS
| Terminology | Definition |
|---|---|
| Atorus | Atorus Research Inc., its subsidiaries, directors, employees, and authorized representatives. |
| User/You | Means any individual or legal entity accessing, browsing, or using the Website. |
5. BACKGROUND
The website provides online access to information, services, and digital content to users. To ensure responsible use of the platform and to establish clear rules governing user interactions, it is necessary to define the terms and conditions for accessing and using the website. This policy outlines the expectations, responsibilities, and limitations applicable to users in order to maintain transparency, protect organizational interests, and ensure compliance with applicable laws and regulations.
The Atorus Website provides general, high-level information about the types of professional services that Atorus may offer under separately executed written agreements. No professional, clinical, analytics, data management, managed, or regulated services are provided directly through the Website. Our services include but are not limited to;
Data Management Services:
- Infrastructure support
- Operational support
- Functional Service Provider (FSP) implementation & management
End-to-End System Implementation & Support for Life Sciences
- Implementation Services
- Business Consulting
- Managed Services
- Technology Solutions
All services shall be defined in a separate agreement – Statement of Work or Engagement Letter signed in writing by both parties. Nothing in our engagement creates a partnership, joint venture, or employment relationship; we act at all times as an independent contractor.
6. POLICY STATEMENT
6.1. Terms of Service govern access to and use of the Website https://www.atorusresearch.com and any Website-related features or functionality made available by Atorus Research Inc. and its subsidiaries (Herein after Atorus). By accessing or using the Website you signify your agreement to be legally bound by these Terms of Service and the Privacy Notice.
Note: Terms of Service do not govern any professional, clinical, analytics, data management, or other services provided by or to Atorus, all of which are governed exclusively by separate written agreements.
6.2. About our services
6.2.1. The Atorus Website provides general, high-level information about the types of professional services that Atorus may offer under separately executed written agreements. No professional, clinical, analytics, data management, managed, or regulated services are provided directly through the Website.
6.2.1.1. Data Management Services:
- Infrastructure support
- Operational support
- Functional Service Provider (FSP) implementation & management
6.2.1.2. End-to-End System Implementation & Support for Life Sciences
- Implementation Services
- Business Consulting
- Managed Services
- Technology Solutions
6.2.2. All services shall be defined in a separate agreement – Statement of Work or Engagement Letter signed in writing by both parties. Nothing in our engagement creates a partnership, joint venture, or employment relationship; we act at all times as an independent contractor.
6.3. User Obligations
6.3.1. You ‘User’ must not:
6.3.1.1. Use the Website for any unlawful purpose.
6.3.1.2. Access or use the site to collect any market research for competing businesses.
6.3.1.3. Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
6.3.1.4. Copy, decompile, reverse engineer, or otherwise attempt to discover any source code, license, use or assign any intellectual property in the Website.
6.3.1.5. Copy any logos, brand names, marketing or branding material or pictures from the website.
6.3.1.6. Remove any copyright and other proprietary notices contained in any content on the website, or use spiders, crawlers or robots to download or scrape data from the Site, directly or indirectly.
6.3.1.7. Frame, mirror, or create hyperlinks to the Website without Atorus’s prior written consent.
6.3.1.8. Circumvent, disable, or interfere with any security-related features, technological protection measures, or features that prevent or restrict use or copying of any content.
6.3.1.9. Access the Website for the purpose of building a competitive product or service or copying any features, functions, or graphics, or any content of the Website.
6.3.1.10. Cover, obscure, block, or in any way interfere with any advertisements and/or safety features on the Site.
6.3.1.11. Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our technical infrastructure; and
6.3.1.12. Interfere with or attempt to interrupt the proper operation of the Site through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Site through hacking, password or data mining, or any other means.
6.3.1.13. Engage in any activity that violates applicable law, including clinical research regulations, or third-party rights.
6.3.1.14. Violation of this clause may result in the suspension or termination of your access, and legal action for injunctive relief and/or damages.
6.4. Accessing our website
6.4.1. Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our website is unavailable at any time or for any period.
6.4.2. From time to time, we may restrict access to some parts of our website, or our entire website, to users who have registered with us.
6.4.3. You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.
6.4.4. You must be at least 18 years of age, or the legal age of majority under your state law (whichever is higher), and capable of entering into a binding legal contract under applicable law.
6.4.5. If you are accessing or using the Website on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms of Service. If you do not meet these requirements, you may not access or use the Website.
6.5. Acceptable Use
6.5.1. You agree to use the Website only for lawful, authorized, and legitimate purposes and in compliance with all applicable laws, including those of:
- United States (Federal and State Privacy and Consumer Protection Laws, and applicable clinical research regulations)
- European Union (GDPR)
- United Kingdom (UK GDPR, Consumer Rights Act)
- India (DPDP, Information and Technology Act)
6.5.2. Jurisdiction-specific rights and obligations as required by local law remain unaffected.
6.6. Intellectual Property Rights
6.6.1. All intellectual property, including any software, techniques and processes used, and any trademarks, logos, images, material, content, designs, information, and other content available in the Website belongs exclusively to Atorus or is licensed to Atorus. Atorus reserves all rights not expressly granted herein. By no means is any proprietary right or license in any intellectual property implied or expressly granted by Atorus to You or any other user of the Website using the Website.
6.6.2. Any unauthorized use of Atorus’s intellectual property rights in connection with any other good, service or offering will constitute an infringement of the intellectual property rights of Atorus and may be actionable under the applicable laws. Atorus and the Website are protected by copyright, trademarks, patents, trade secret and/or other intellectual property laws. No information, content, or material from the Website including, without limitation, all of the page headers, images, illustrations, graphics, audio clips, video clips or text, reports generated, trademarks, tradenames may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without Our express written permission. You are hereby given a limited license to use the Website, subject to your agreement of these Terms of Service. This license does not permit any resale, commercial use, collection and use of product listings or descriptions, derivative use of the Website or its contents, downloading or copying of account information, or use of data mining, robots, or similar data gathering and extraction tools. This license shall automatically terminate upon Your breach of these Terms of Service or upon termination of Your account. All rights not expressly granted herein are reserved by Atorus.
6.7. User-Generated Content and Uploaded Materials
6.7.1. Whenever you make use of a feature that allows you to upload material to our Website, or to make contact with other users, you must comply with acceptable use standards. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
6.7.2. All rights, title, and interest in Customer Data remain with the Customer. Atorus does not acquire any ownership rights in Customer Data.
6.7.3. By submitting or uploading materials to the Website, you grant Atorus a non-exclusive, worldwide, royalty-free worldwide license (with the right to sublicense) to access, store, process, transmit, and reproduce such data solely as necessary to provide, maintain, secure, support, and improve the Website and related functionality. This license shall continue for so long as necessary to fulfil the foregoing purposes, including after You stop using the Website, provided that Atorus shall delete or anonymize Your User Content containing personal data in accordance with applicable laws. The rights you grant in this license are for the limited purpose of operating, promoting, and improving Atorus’ services, and to develop new ones. This license continues even if you stop using the Website provided by Atorus.
6.7.4. Atorus will not use Customer data (including any clinical data or PHI) for advertising, marketing, resale, or unrelated commercial purposes. Any use of de-identified or aggregated data will comply with applicable law. We will not use, disclose, or distribute Customer Data for any other purpose unless required by law, legal process, or when reasonably necessary to investigate or address a claim that materials uploaded by you violate the rights of a third party, or expressly permitted in writing by the Customer.
6.7.5. You represent and warrant that:
- You own or have legal rights to all data you provide.
- Your data does not infringe any intellectual property, confidentiality, privacy, or data protection rights.
- You are solely responsible for any material you upload or transmit through our Website.
6.7.6. We are not responsible for the content, accuracy, or legality of materials uploaded or submitted by users, and such materials are the sole responsibility of the user who provided them.
6.7.7. You agree to indemnify and hold Atorus harmless from any claims, damages, losses, or expenses (including legal fees) arising from Your User Content or Your breach of the representations and warranties set forth herein. Atorus reserves the right, but has no obligation, to monitor, review, remove, or modify User Content at its sole discretion, including content that violates these Terms of Service or applicable law.
6.7.8. We reserve the right to remove or restrict access to any User Content that violates these Terms of Service, applicable law, or clinical research standards.
6.8. Reliance On Information and Disclaimers
6.8.1. Commentary and other materials posted on our website are not intended to amount to advice. The Website does not provide medical, clinical, regulatory, or legal advice.
6.8.2. To the maximum extent permitted by law, the Website is provided “as is” and “as available,” without any warranties, express or implied.
6.8.3. Atorus makes no guarantee or warranty, express or implied, as to the reliability, accuracy, timeliness or completeness of that information and is not responsible for any errors or omissions therein, whether caused by the source of the information or Atorus.
6.8.4. All factual and other information, opinions, materials, including any materials provided via download, products, software or services accessible through this Website are provided on an “AS IS” basis without warranty of any kind, and, without limiting the generality of the foregoing, any and all warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose are specifically disclaimed.
6.8.5. You understand and agree that you are solely responsible for any damages that may result, including loss of data or damage to your computer system from your use of this Website. No advice or information, whether oral or written, obtained by you from Atorus or through this Website shall create any warranty.
6.8.6. We do not guarantee:
- That the Website will be error-free, secure, or uninterrupted.
- That your use of the Website will meet your expectations or regulatory requirements.
6.8.7. The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.
6.8.8. Some jurisdictions may not allow disclaimers of certain warranties. In such cases, the disclaimers shall apply only to the fullest extent permitted by applicable law.
6.9. Third-Party Services and Links
6.9.1. The Website may contain links or references to third-party websites or services for your convenience. We do not control or endorse such third-party content and are not responsible for:
- The accuracy or availability of third-party services.
- The Terms of Service, privacy policies, or practices of third-party sites.
- Any loss or damage arising from your use of third-party services.
- Your interactions with third parties are solely between you and such third parties.
6.10. Limitation of Liability
6.10.1. To the fullest extent permitted by applicable law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including:
- Loss of income or revenue
- Loss of business
- Loss of profits or contracts
- Loss of anticipated savings
- Loss of data
- Loss of goodwill
- Wasted management or office time and
- Whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
6.10.2. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
6.10.3. If you are dissatisfied with the web site, the content, or with the Terms of Service, your sole and exclusive remedy is to discontinue using the web site.
6.10.4. Some jurisdictions do not permit certain limitations. Where applicable law overrides this clause, our liability will be limited to the extent permitted by law.
6.11. Indemnification
6.11.1. The User agrees to indemnify, defend, and hold harmless Atorus it’s subsidiaries, affiliates, officers, directors, employees, agents, suppliers, and Service Providers from and against any and all third-party claims, demands, actions, liabilities, losses, damages, costs, and expenses (including reasonable attorneys’ fees and litigation costs) arising out of or relating to:
a) the User’s access to or use of Website.
b) any breach or violation by the User of these Terms of Service, the Privacy Notice, or any applicable law or regulation.
c) the User’s violation or infringement of any third-party rights, including intellectual property rights, privacy rights, publicity rights, or proprietary rights.
d) any User Content submitted, posted, or transmitted through Atorus; or
e) any use of the User’s account by any person, whether or not authorized by the User.
6.11.2. The User agrees to cooperate fully with Atorus in the defense of any such claim and shall not settle any claim without Atorus’s prior written consent. Atorus reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User, in which event the User shall cooperate with Atorus in asserting any available defenses. This indemnification obligation shall survive termination of these Terms of Service and the User’s use of the Website.
6.12. Contracts and Transactions
6.12.1. Contracts for the supply of clinical research services, biostatistics, data management services, and/or information formed through our Services or as a result of visits made by you are governed by separate service agreements and statements of work. These Terms of Service do not apply to, and shall not govern, any such contractual services.
6.12.2. These Terms of Service do not create any client-service provider relationship beyond access to our website and general Services.
6.13. Updates and Site Changes
6.13.1. Atorus reserves the right to amend the information, Website, and/or content without prior notice. The information and materials contained in this Website, and these Terms of Service, are subject to change without notice. We suggest that you check these terms periodically for changes. Your continued use this website after we post changes to the terms, will be taken as acceptance of the changed terms.
6.14. Linking To Our Website
6.14.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on part where none exists.
6.14.2. We reserve the right to withdraw linking permission without notice.
6.14.3. If you wish to make any use of material on our website other than that set out above, please address your request to [email protected].
6.15. Governing Law and Dispute Resolution
6.15.1. Any disputes arising from or related to these Terms of Service or the Website shall be resolved through:
- Mediation between the parties.
- If unresolved, Atorus makes no representation that content provided is applicable or appropriate for use in all locations. These terms and conditions are governed and interpreted pursuant to the laws of Delaware, USA. Each Party hereby consents to jurisdiction of courts in Delaware and waives any objections to such jurisdiction.
- If any part of these terms and conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions.
6.16. Privacy
6.16.1. We process information about you in accordance with our Privacy Notice. By using our website, you consent to such processing, and you warrant that all data provided by you is accurate.
6.16.2. We comply with applicable data protection regulations including EU and UK GDPR, CCPA, and other jurisdiction specific privacy laws as mentioned in this Terms of Service and Privacy Notice.
6.16.3. Jurisdiction-specific rights are respected and actionable by contacting our Data Protection Officer or Privacy Officer at [email protected].
6.17. Artificial Intelligence and Automated Data Use Restrictions
6.17.1. You shall not, directly or indirectly, use, copy, access, scrape, extract, store, download, reproduce, or otherwise exploit any Content, data, materials, outputs, designs, methodologies, graphics, or other information made available through the Website (“Site Content”) for the purpose of training, fine-tuning, developing, benchmarking, analysing, or improving any artificial intelligence systems, machine learning models, large language models, algorithms, or similar automated systems (“AI/ML Systems”). “Site Content” excludes any client-owned data, deliverables, or materials provided or accessed under a separate written agreement.
6.17.2. No right is granted to you to use any Site Content for AI/ML purposes under any circumstances.
6.17.3. You shall not use bots, scrapers, crawlers, data mining tools, automated agents, or any other automated technologies to access, collect, extract, or analyse Site Content for any purpose, including AI/ML use, competitive analysis, dataset creation, or model improvement.
6.17.4. You may not authorise, permit, enable, sublicense, sell, publish, or otherwise allow any third party, including AI developers, data brokers, analytics companies, or research institutions, to use Site Content for AI/ML purposes or automated data collection.
6.17.5. All rights not expressly granted to users are reserved by Atorus. Nothing in these Terms restricts or limits Atorus’ rights to use, analyse, process, develop, improve, or apply any data (excluding legally protected personal data, which is handled per the Privacy Notice), technology, or materials in connection with its business operations, research activities, or implementation of AI/ML Systems.
6.17.6. Any attempt to conduct AI/ML Training or automated extraction of Site Content constitutes a material breach of these Terms. Atorus may immediately suspend or terminate access and pursue all legal or equitable remedies, including injunctive relief, damages, reimbursement of investigative costs, and disclosure of the identity of parties involved in such activities.
6.18. Miscellaneous
6.18.1. Entire Agreement: These Terms of Service constitute the complete agreement between you and ATORUS regarding the Website.
- Severability: If any provision is found to be unenforceable, the remainder shall remain in force.
- Waiver: Our failure to enforce any right does not waive it. Some of the provisions contained in these Terms of Service may also be superseded by provisions or notices published elsewhere on our website.
- Force Majeure: We are not liable for delays or failure caused by events beyond our reasonable control, including natural disasters, strikes, cyberattacks, pandemics, or governmental action.
- Assignment: You may not assign or transfer your rights without prior written consent. We may freely assign these Terms of Service.
- Notices: Any notices under these Terms of Service should be sent to the contact information below.
6.18.2. No waiver of any rights is to be charged against any Party unless such waiver is in writing signed by an authorized representative of the Party so charged.
6.18.3. The paragraph headings herein are provided only for reference and shall have no effect on the construction or interpretation of this Agreement.
6.19. Feedback
6.19.1. Atorus shall have full discretion over whether or not to utilize any Feedback, including whether to use such feedback to make upgrades to the website.
6.20. Contact Information
6.20.1. For any questions, complaints, concerns about material on our website, or legal notices, please contact us at:
Email: [email protected]
6.21. Changes to Our Terms of Service
6.21.1. We reserve the right to revise or modify these Terms of Service at our sole discretion, at any time. Any changes will become effective immediately upon posting. We may notify users of material changes, but it is your responsibility to regularly review these Terms of Service.
6.21.2. Your continued use of the website after the posting of any updates constitutes your acceptance of those changes. If you disagree with any updates to the Terms of Service, your only remedy is to stop using the website.